Next day delivery available. Fully tracked throughout
90 DAY RETURNS
No hassle, 90 day return policy
CHRISTMAS LAST SHIPPING DATES
Christmas is approaching, so here are our last shipping dates so you can get the presents in time!
Standard Shipping - Order before Tuesday 20th
Express Shipping - Order before Thursday 22nd (Before 12pm)
Note: These are conservative guidelines as set by our courier partners. Orders placed after the deadline may still arrive in time for Christmas. These dates apply to only items marked "In Stock" on the product page messaging and excludes items with lead times as marked by messaging such as "In Stock Dispatched in 1-2".
CUSTOM COMPLETES (build my board)
Please allow an extra 48 hours for Custom Complete builds as we need to assemble them.
*Using Express Next Day shipping option at checkout. Note that some items are excluded from express shipping. These items will not be able to be selected for next day shipping at checkout.
The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout. Below is a general delivery guide.
(*All Express Delivery options exclude Northen Ireland, Isle of Man, Inverness & Highlands, and non UK mainland destinations)
FREE STANDARD SHIPPING
Get free standard shipping on orders over £49.99
STANDARD SHIPPING - £3.99
Typically arrives in 2-7 days (Mon-Fri)
STANDARD PLUS SHIPPING - £6.99
Typically arrives in 2-5 days (Mon-Fri)
EXPRESS SHIPPING - £7.99
Typically arrives in 2-3 days (Mon-Fri)
EXPRESS NEXT DAY SHIPPING - £9.99
Arrives next available day (Mon-Fri) if ordered before 2pm
EXPRESS SATURDAY SHIPPING - £14.99
Cutt of is 11am on Friday
Our standard shipping services are fully tracked from start to finish and are available on all orders - Best of all it's completely free on orders over £49.99.
Our Express delivery options available only on certain baskets where we can guarantee the delivery times. If you are unable to see Express delivery at checkout it means your basket is not eligible for Express delivery. Items that are available for Express are labeled on their product page in the shipping message.
*Express Delivery options exclude Northen Ireland, Isle of Man, Inverness & Highlands, and non UK mainland destinations
General Shipping Info
We deliver on Weekdays (Monday - Friday) but not weekends (except for Saturday Delivery)
All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery and you can check the status of your order anytime from your account page or from the link in your confirmation email.
DELIVERY INFORMATION FAQ
We have a cut off point for orders to ship same day which is 2pm UK Time. We try to ship all orders placed before the cut off the same day. Note that in busy times Express shipments are prioritised over standard delivery options. In some cases orders also require stock to arrive to us before we are able to ship but we aim to get orders to you in in line with your shipping method. For instance if you choose Standard shipping (2-7 days) you should expect your order to arrive within 7 days. AS SOON AS YOUR ORDER SHIPS YOU WILL BE NOTIFIED BY EMAIL
Shipping times vary depending on the Service and your location. We offer next day shipping which covers 95% of UK addresses (Excludes Scottish Highlands, Northern Island and Channel Islands). Next day shipping is available at the Checkout on certain baskets where we can guarantee a next day service. Please note Next Day means Next working day and excludes Saturday and Sundays. Orders placed after the cut off will be shipped the next available day on a next day service.
Yes we can deliver on Saturdays and this is selectable at the Checkout. Please note that this service is avaialble to Mainland UK and excludes the Scottish Highlands, Northern Ireland and the Channel Islands. If you select Saturday Delivery and this is not possible then you will be contacted and refunded your Saturday shipping Fee. Note that Saturday delivery is available only on Certain baskets.
Once your order has shipped you will be emailed or text your Tracking details. You can also track your parcel by visiting your Account page